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FormCall is an advanced PBNext feature that allows PBNext to integrate with
enterprise-level applications to provide PBNext integration into the enterprise
software used everyday by your entire organization.
With FormCall and other PBNext web-services, you can easily use industry standard
protocols to add PBNext-style functionality to your web-site. For example:
- A PBNext popup can be presented to the appropriate users when a web visitor
completes a form on your website -- the PBNext client can even show the data
that was entered into the form.
- Your enterprise CRM software can automatically make calls and connect them to one
of your sales or customer service representatives. These representatives can then
use PBNext just like normal to manage, transfer and otherwise handle these calls.
- The "contact-us" page on your web site could truly be instantaneous.
Note: FormCall and all other PBNext web-services require software development knowledge
to integrate properly.
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